We are available for emergency care 24 hours a day.
If you have an emergency, contact us at 970.249.4490 as soon as possible.
Our staff will do their very best to help you get the care you need as quickly as possible. If the hospital happens to be closed, at the time you call, your call will ring at our answering service and they will help connect you with the on-call veterinarian.
We will ask a number of questions to help determine the extent of the problem and what may need to be done to help. The goal is to advise you about the level of care needed, potential expenses that could be involved and the timeline in which it needs to happen. Some emergencies are life threatening and need immediate care, others appear to be really serious but in fact only need a little assistance and can perhaps wait until the next day. A few questions that maybe asked, to determine the extent of injury/illness, are: how old is the pet, what medications do they take, any other health conditions, exposure to other animals, vaccination status, when did the symptoms start and are the symptoms progressing…there are many others that might be asked depending on the situation.
Given the volume and severity of health issue calls the on-call veterinarian receives they will only be paged for emergency situations. General information questions will be returned by a hospital staff member on the next business day.
**Note: All expenses associated with an emergency visit are due at the time of service; no exceptions. For extensive health problems, which require hospitalization or invasive procedures, a deposit of 50% of the estimated charges will be due at the time of being admitted. The remaining balance being due at the time of release from the hospital. We welcome your questions about expense and will strive to provide thorough estimates, to help you make the best decisions for your situation.